Step 1: What is the problem?
It sounds simple doesn't it? Working out for yourself exactly what the problem is, is an important first step to take.
What to do: In the cartoon, look at Matt's and Skye's facial expressions and body language. Use this information to help you decide what their problem is.
- Record what you think each of them wants.
- Record what you think the problem is
OK - you've finished Step 1 in solving the problem. It's time to move on to
Step 2.
